Version: 1.0
Effective Date: March 20, 2026
Tokyo IT Co., Ltd. (hereinafter referred to as "the Company") places great importance on protecting the personal information of customers using the anne service (hereinafter referred to as "the Service"), and complies with the Act on the Protection of Personal Information and related laws and regulations to handle it appropriately.
This Service uses only essential cookies necessary for providing the service. We do not use any cookies for tracking, advertising, or analytics purposes.
Essential cookies used in this service are used only for the following purposes:
| Cookie Name | Purpose | Expiration |
|---|---|---|
| app_session | Session management, maintaining login status | 2 hours (browser session) |
| XSRF-TOKEN | Protection against CSRF attacks | 2 hours (browser session) |
| anne_trusted_device | For the "Trust this device" feature in two-factor authentication (2FA) | 30 days |
You can disable cookies through your browser settings, but please note that some features of this service may not function properly if you do so.
This service collects the following information for the purpose of providing and improving the service.
When accessing the landing page of this service, the following information is automatically recorded:
Purpose of Collection: This information is collected to prevent unauthorized access, ensure security, and properly operate the service.
Retention Period: Access logs are stored for 6 months from the date of recording and are automatically deleted thereafter.
Third-Party Provision: Access log information will not be provided to third parties except when required by law.
Collected personal information will be used for the following purposes:
The Company uses the following external services for the provision and operation of this service. The Company entrusts the handling of information specified in Section 3 after entering into appropriate contracts with these contractors or confirming that the contractors comply with appropriate security standards.
This service uses the Gemini API (paid version) that complies with Google Cloud Platform's enterprise standards. For detailed data protection policies, please refer to Google Cloud's Privacy Policy. This ensures that transmitted data is not used for AI training.
In accordance with the Act on the Protection of Personal Information, when we provide personal data to contractors outside Japan, we do so on the basis of either obtaining the data subject's consent, providing to a country recognized as having an adequate level of protection, or having contractual measures in place with the contractor that ensure equivalent protection.
The Company uses the following external services for the provision and operation of this service. In connection with this, some of the user's personal data (name, email address, access logs, request content, etc.) may be provided to or entrusted to the servers of each service provider (in Japan, the United States, etc.).
【Overseas (Outside Japan) Contractors】
【Domestic Contractors】
The Company provides data to the minimum extent necessary after entering into appropriate contracts with these contractors or confirming that the contractors comply with appropriate security standards.
The Company will not provide personal information to third parties without customer consent, except as required by law. However, provision to contractors specified in Section 5 does not constitute third-party provision under this section.
The Company implements the following security measures to prevent leakage, loss, or damage of personal information.
When requested by an individual to disclose, correct, add to, or delete their personal information, the Company shall promptly disclose, correct, or delete such information to the individual.
Users may request the Company to suspend the use of or delete their personal information. If the Company determines that such request meets the requirements under applicable laws of each country, the Company shall delete such personal information within a reasonable scope and appropriate period in accordance with the law.
Notwithstanding the preceding paragraph, if the information is subject to retention obligations under laws and regulations, or is essential for providing services or preventing unauthorized use, the Company may not be able to comply with deletion requests. In such cases, the Company shall endeavor to protect users' rights by implementing alternative measures such as suspension of use.
Specific procedures (contact information, etc.) for exercising the rights stipulated in this article shall be accepted through the inquiry contact specified in this Policy.
Contact Point for Requests: If clients/requesters wish to disclose, correct, or delete their information, please contact the Contractor (staff member or service operator) who acquired and holds the information directly. In this service, client/requester information (nicknames, age groups, gender, work records, etc.) entered and registered by Contractors is acquired and managed primarily by the Contractors.
Limitation on Identity Verification: The Company is entrusted with storing this information by Contractors and does not possess any information that directly identifies individuals, such as real names, addresses, or phone numbers of clients/requesters. Therefore, if clients/requesters contact the Company directly, we cannot verify their identity and cannot respond to such requests.
The Company may change this privacy policy in accordance with changes in laws or business operations. The revised privacy policy will take effect when posted on this page.
This Privacy Policy is originally written in Japanese. In the event of any discrepancy in interpretation between the translated version and the Japanese version of this Privacy Policy, the Japanese version shall always prevail.
Matters not specified in this Policy shall be governed by the provisions of the Terms of Service.
Seller Name: Tokyo IT Co., Ltd.
Personal Information Protection Officer: Masato Oya
Address: 〒140-0014 3F Agora Oimachi, 1-6-3 Oi, Shinagawa-ku, Tokyo, Japan
Email: [email protected]
Phone: 050-1740-3731
Contact Form: https://anne-ai.net/contact
Effective Date: March 20, 2026